Privacy policy
Last updated:
Oct 13, 2025
1. Information We Collect
We collect limited information necessary to provide Canva Pro subscriptions securely and efficiently by our team.
a. Information You Provide
Account Information: Name, email address, and details required to activate your Canva Pro access.
Billing Information: Payment details handled securely through trusted payment gateways like Stripe.
Communication: Messages or inquiries you send to us for support
b. Information We Automatically Collect
Usage Data: Interaction with our website for performance and troubleshooting.
Device Information: Browser, IP, and device data for security and analytics.
Cookies: Used to improve experience and remember preferences.
2. How We Use Your Information
We use collected information to:
To activate and manage your Canva Pro subscription.
To process payments securely.
To communicate order confirmations, updates, and support responses.
To maintain compliance with legal and security obligations.
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information only in these limited cases:
Payment Processors: For payment verification and completion.
Legal Requirements: When mandated by law.
Service Support: With trusted vendors managing hosting or communication.
All third parties are required to protect your data and use it only for the intended purpose.
4. Data Retention
We retain information only as long as necessary for providing your Canva Pro service. Users may request deletion by contacting support@getintocanva.com
5. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption (HTTPS/TLS) for all transmitted data.
Secure data centers and backup systems.
Access controls and authentication mechanisms.
While we work hard to safeguard your data, no online system is completely secure. You share information at your own risk.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access or deletion of your account data.
Correction of information.
Opt-out from marketing communication.
To exercise these rights, contact us at support@getintocanva.com
We’ll respond within a reasonable timeframe.
7. Cookies and Tracking Technologies
Cookies help improve your browsing experience. You may disable them in browser settings, but certain functions may be limited.
8. Third-Party Services
GetIntoCanva integrates with payment providers and Canva’s platform. We are not responsible for the policies of those third-party sites. Review their privacy terms before using.
9. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in some jurisdictions).
We do not knowingly collect personal data from minors. If we learn that we have, we’ll promptly delete it.
10. International Data Transfers
User data may be processed outside your country. All transfers comply with data protection standards applicable to our partners (e.g., Stripe, Canva).
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features, laws, or security updates.
The latest version will always be available on this page with the effective date updated above.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at: support@getintocanva.com